Investor rights Liechtenstein

The satisfaction of our investors is our number one priority. It is therefore important for us to give them the opportunity to express criticism. For this reason, Flossbach von Storch Invest S.A. has established a complaints office that can be contacted by all our funds’ investors in the event that they wish to make a complaint or express criticism.

Investors may file a complaint in the respective official language(s) of their member state. They may communicate their issues or complaints by post or by email at the following address:

Postal address:
Flossbach von Storch Invest S.A.
- Beschwerdemanagement -
Complaint Management
2, rue Jean Monnet
L-2180 Luxembourg
Luxembourg
Email: beschwerde@fvsinvest.lu

For further information, please refer to the document "Information on the investor complaints procedure" at www.fvsinvest.lu.

Furthermore, you have the possibility to use the procedure for the out-of-court settlement of complaints with the Luxembourg financial supervisory authority Commission de Surveillance du Secteur Financier ("CSSF") (see also www.cssf.lu).

Contact details:
Commission de Surveillance du Secteur Financier.
Département Juridique CC
283, route d'Arlon
L-2991 Luxembourg
Fax: 00352 26 251 601
E-mail reclamation@cssf.lu

Online Dispute Resolution Platform (EU)

For out-of-court dispute resolution of disputes in relation to online contracts, you can also refer the case to the online platform for dispute resolution of the European Union under https://ec.europa.eu/consumers/odr/.

Be advised that the online platform will be discontinued from July 20, 2025. New complaints may only be submitted until March 20, 2025.

Further information may be found under the link. The contact details that shall be given for FvS Invest S.A. are: beschwerde@fvsinvest.lu

The right to refer the case to a court is not affected by the dispute resolution procedure.

A summary of investor rights for investments in Liechtenstein can be found at https://www.fma li.li/en/client-protection/preservation-of-client-protection-by-sector/funds-and-asset-managers.html.

Local laws may apply in relation to investor rights.